Connecting with our team.
ServisFirst Bank offers multiple ways to contact us for support. You can call our dedicated phone lines, send an email to specific departments, or use our online inquiry form. We make it easy to get assistance with your accounts and services.
When you need immediate assistance or prefer to speak directly with a representative, ServisFirst Bank provides several dedicated phone lines. Our team is ready to help with account inquiries, transaction details, technical support, or any questions you may have about our services. We ensure you connect with knowledgeable specialists who can address your specific banking needs efficiently.
For general inquiries during business hours, you can reach our main customer service line. If your question pertains to a specific department, such as our online banking platform or a particular type of account, we can direct you to the appropriate expert. This direct access helps resolve your concerns quickly and accurately, providing the personal touch ServisFirst Bank is known for.
If you prefer to communicate in writing, ServisFirst Bank offers dedicated email addresses for various types of inquiries. This method is ideal for non-urgent questions, submitting documentation, or providing detailed feedback at your convenience. We monitor our inboxes regularly to ensure timely responses from the correct department.
Please remember not to include sensitive information like full account numbers or passwords in your emails for security reasons. For such matters, we recommend using our secure online messaging within your banking portal or calling us directly.
For a quick and convenient way to send us a message, ServisFirst Bank provides an online contact form directly on our website. This form allows you to submit your question or request at any time, day or night. Once submitted, your inquiry is automatically routed to the most appropriate team member, ensuring a focused and efficient response.
Using the online inquiry form helps us gather necessary details upfront, such as your contact information and the nature of your request, which can help expedite our response and ensure we provide the most relevant assistance.
We aim to acknowledge all online inquiries promptly and provide a substantive response within our stated service levels. This method is particularly useful for questions that don't require immediate phone conversation but benefit from a structured submission process. For more information on secure online communication, you can refer to resources like FTC Cybersecurity Basics.
Understanding when our teams are available is important for planning your outreach. ServisFirst Bank's customer service lines and in-person branch support operate during standard business hours, typically Monday through Friday. Our online banking platforms and automated phone systems are available 24/7 for basic account access and information.
For specific department hours, such as for loan officers or wealth management specialists, please refer to the relevant section of our website or call our main line for guidance. We strive to provide accessible support channels that meet your schedule and banking needs. For general banking hours and holiday schedules, you can often find details on the FDIC website for bank holidays.
| Contact Method | Purpose | Availability | Response Time |
|---|---|---|---|
| Phone Support | Immediate assistance, complex inquiries | Business Hours (M-F) | Instant |
| Email Inquiry | Non-urgent questions, documentation | 24/7 Submission | 1-2 Business Days |
| Online Contact Form | General questions, structured requests | 24/7 Submission | 1 Business Day |
ServisFirst Bank